Consumer Protection BC has issued a compliance order and administrative penalties against Richmond-based V-Best Travel Ltd., for a number of violations against the province's consumer protection laws.
The charges include:
- Engaging in the designated activity of travel wholesaler without a licence, an administrative penalty of $6,000
- Failing to include the licence number in visual advertisements, an administrative penalty of $200
- Failing to provide the consumer’s address on receipts issued, an administrative penalty of $500
In addition to the administrative monetary penalties, the business has been ordered to reimburse Consumer Protection BC the costs of the inspection in the amount of $250. All money received from administrative penalties is deposited into the Consumer Advancement Fund.