Sunday,  September 22, 2019  9:12 pm

BC travel agency facing consumer protection penalties


BC travel agency facing consumer protection penalties

Consumer Protection BC has issued a compliance order and administrative penalties against Richmond-based V-Best Travel Ltd., for a number of violations against the province's consumer protection laws.

The charges include:

  • Engaging in the designated activity of travel wholesaler without a licence, an administrative penalty of $6,000
  • Failing to include the licence number in visual advertisements, an administrative penalty of $200
  • Failing to provide the consumer’s address on receipts issued, an administrative penalty of $500

In addition to the administrative monetary penalties, the business has been ordered to reimburse Consumer Protection BC the costs of the inspection in the amount of $250. All money received from administrative penalties is deposited into the Consumer Advancement Fund.

Indicator...