Monday,  January 30, 2023  8:11 pm

Rocky Mountaineer's new TRACKS program turns agents into specialists

Rocky Mountaineer's new TRACKS program turns agents into specialists

Rocky Mountaineer is launching their new, revamped and all-encompassing TRACKS training; an exclusive way for travel agents to become a Rocky Mountaineer Specialist.

READ MORE: Rocky Mountaineer adds 4 new packages for 2019

What is TRACKS?

TRACKS is a five-module course that explores in depth Rocky Mountaineer’s service levels, routes and seasons, packages and more.

Upon completion, agents will be awarded a certificate honouring their title as a Rocky Mountaineer Specialist. TRACKS provides the knowledge and resources needed to identify potential clients, and pair them with the perfect vacation package. Agents can feel confident in educating clients about Rocky Mountaineer, with easy access to sharable sales collateral, webinars, and support teams. 

To celebrate the launch, Rocky mountaineer is offering agents a special incentive. All agents who finish the TRACKS training by Dec. 31, 2018 will have their names entered into a draw for two 2-day rail-only GoldLeaf Service tickets.

Benefits of TRACKS

Along with earning deeper product knowledge and new information on growing your business, upon completion of TRACKS, agents will become a certified Rocky Mountaineer Specialist.

Benefits include:

  • A printable certificate
  • An e-logo for you to display
  • Access to Learning Journeys,
  • Travel agent familiarization tours
  • Access to RM's Travel Agent discount program

Agents will also receive exclusive opportunities for ongoing training, webinars, and insider sales tips.

Rocky Mountaineer's online training program includes a series of modules where agents will learn about the overall history of Rocky Mountaineer, the route options and available destinations, the differences between GoldLeaf and SilverLeaf Service, and the various key resources and tools available to agents to help them grow their individual business.