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COVID-19: Rocky Mountaineer delays season

  • Other
  •   03-18-2020  3:09 pm
  •   Pax Global Media

COVID-19: Rocky Mountaineer delays season
Pax Global Media

Rocky Mountaineer will be delaying the start of its 2020 season through the month of April amid the COVID-19 outbreak.

The season was originally supposed to start on April 13th.

Guests on suspended departures will receive a credit valued at 110 per cent of their original booking to be used for travel by the end of the 2022 season.

When guests are ready to rebook, they can contact their travel professional or the Rocky Mountaineer sales centre.

Resumption dates of Rocky Mountaineer’s operations will be assessed in accordance with travel mandates from global and Canadian governments.

“Along with the rest of the tourism industry, we have been watching the immeasurable global impact of COVID-19,” said Steve Sammut, president and chief executive officer of Rocky Mountaineer. “These are challenging times for the world and, while we were hopeful for the start of this season, we have no choice but to suspend all routes for the time being. The situation is a difficult one, but the delay is in consideration of the well-being of our guests, team members, and wider community.”

“We will be offering guests flexibility to rebook their trips and have made these changes to provide travellers with assurance they can postpone their trip to be enjoyed at a time that works best for them. As a 30-year-old Canadian-based business, we are confident that we will all get through the impact of this unprecedented situation together. Travel and tourism will be a critical part of helping the Canadian economy recover, and we thank our partners, guests, and team members for their support during these challenging times.”

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