The 'Monday Minute' is a weekly feature at PAX dedicated to highlighting the movers, shakers, leaders and rule-breakers in Canada's travel agent community. Wanna be profiled? Wanna nominate someone? Email firstname.lastname@example.org!
Name: Lori Schneider
Where do you live? Medicine Hat, AB
How long have you been a travel agent? Six years as an agent and over 30 years in the travel industry
What is your specialty? Cruises, group travel, and family/friend travel. I enjoy cruising and sharing those experiences with my clients.
What do you love most about being a travel agent? What I love most about being a travel agent is that it's an industry that never stands still! Always new places to visit and explore, or ones we never thought about before. As well, I am a home-based agent, so I can choose the hours that work best for myself and my clients! And I love my clients and the referrals I get from them!
What's one travel trend you've noticed as of late? The clients spend a lot of time researching their travel desires, but they still need someone to navigate them through the information overload, and nothing feels better than putting it all into place!
Of all the bookings you’ve made, which itinerary and/or travel package are you most proud of? Some of my most favorite travel bookings are when a couple or family travel together and it far exceeds their expectations. They have created memories for a lifetime! There is no better feeling than when clients return from their trips and are overjoyed with their experience. It makes this job worth it all!
What's your number one piece of advice to other travel agents? Building client relationships goes a long way and love what you do!
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